From Mshiltonj wiki

1. Users are never happy.
2. If users ever *seem* happy, they always qualify it.
   "Yeah, I like the new version, but it would be even better if…”
   The next day, see rule #1.
   
3. If you change the interface at all, users will be angry.
4. If you don’t change the interface to add new features, users will be angry.
5. Users never use what you write in the way you intended.
6. For every new feature you introduce,it will spawn at least five more feature requests.
7. Most feature requests are lame.
8. Never, ever expect any appreciation for your work.

“We fear change. Change is bad” – Garth, Wayne’s World.