McDonald’s is testing remote call-center operations for fast-food drive-through order taking. The pilot program has call-centers that take drive-through orders from various MacDonald’s locations hundreds of miles a way. The person in the car placing the order usually has no idea of the new technology being tested. If the call center can be hundreds of miles away, why not thousands? When you get laid off from your IT job, even your “temporary” fast food job can be outsourced!